Terms & Conditions

These Terms & Conditions are in place to serve the users of Pātuki Manawa Digital Hub so that we can continue to meet the needs of our community. These Terms & Conditions are subject to change - please refer back to them regularly and contact us if you have any queries.

General

• Pātuki Manawa Digital Hub is a shared facility - please respect all users and limit your activities to the space you have booked.
• Booking times include set-up and clean-up - to allow time for you to comfortably prepare for your event, and then leave the space as you found it.
• Please return the tables and chairs to the layout illustrated on the back wall.
• Please return all resources to their applicable place.
• On the rare occasion that space optimisation is necessary, users may be offered an alternative room.

Groups

• All groups must have a nominated point of contact who is responsible for the group and the building for the duration of their booking.
• Adult supervisors (age 20+) are required for child and youth events - the recommended number of supervisors required is one adult per five children.

Cancellations & Amendments

• In the event of cancellation or amendment to a booking, please let us know as soon as possible and no later than three days prior to your booking.
• On the rare occasion that there is an emergency, it may be necessary for us to cancel your booking - in this event, every effort will be made to reschedule your booking. If this is not possible, a full refund will be provided.

Cleaning & Maintenance

• Please leave the space clean and tidy.
• Please remove any rubbish and use the equipment supplied to clean up before you leave.
• A fee may be charged for any additional cleaning required by staff or contractors as a result of your booking.
• Users are liable for any equipment or property damage as a result of the user's actions.

Security

• Users of Pātuki Manawa Digital Hub must keep their PIN and alarm codes secure at all times.
• Please notify staff immediately in the event that your PIN or alarm code is disclosed or stolen.
• Please ensure that you do not provide access to the building to members of the general public - including bathrooms - for the duration of your booking.
• Users making bookings outside of business hours are responsible for the security of the building.
• Users should enter Pātuki Manawa Digital Hub only during their booking time - entering the building outside of this time may activate an alarm, resulting in security action and a fee.

Health & Safety

• While using Pātuki Manawa Digital Hub, it is the users responsibility to take all practical steps to ensure the health, safety and well-being of yourself and your group.
• Please keep all exits clear and visible at all times.
• Please familiarise yourself with the:
  • Evacuation Plan - located at all entry and exit points
  • Assembly Point - in the adjacent carpark
  • First Aid Kit - in the shared kitchen facility.